Free Online Masterclass is organized by GAACC (Georgia and Asia-Africa Chamber of Commerce) in collaboration with the IRC Language and Training Academy.

How to give recognition and appreciation in the best way and how to talk about respectfully about conflict-prone topics. In this interactive impulse workshop you will get to know strategies and tools for giving effective and targeted feedback at the right moment in your business life, but also privately if necessary. After completion of this training course, you will be able to use feedback as a powerful tool for steering and motivating other persons in a professional environment.

Content:

• Facts about Perception
• Why is feedback important?
• Feedback Rules and models
• How to prepare a feedback session?
• 4 steps to a request
• Giving and receiving feedback in practice